Lourdes-Noreen Mckeen Residence For Geriatric Care
315 S FLAGLER DR, West Palm Beach, FL, 33401 · 5616558544
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
4.0
132
Licensed Beds
5.0
Staffing Rating
Lourdes-Noreen McKeen Residence for Geriatric Care holds a 4-star overall rating from CMS, which means it performs above average compared to other nursing homes nationwide. That overall score is built from three separate ratings, each measuring something different, and together they give you a fuller picture of what daily life and care actually look like there.
The staffing rating is the standout here, coming in at 5 stars, which means residents are getting significantly more nursing time per day than you would see at a typical facility. That matters in real, practical terms: more staff generally means faster response times, closer attention to changes in a resident's condition, and less of the stretched-thin feeling that families often worry about. The quality measures rating of 4 stars reflects above-average results across 15 clinical indicators, things like how well the facility manages pain, prevents pressure sores, or minimizes unnecessary hospital transfers. The health inspection rating sits at 3 stars, which is right at average, meaning state inspectors found a typical number and severity of citations during their visits. It is not a red flag, but it is worth asking the facility directly about any recent findings when you tour. Overall, the combination of excellent staffing and strong clinical outcomes makes this a facility worth serious consideration.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift and the overnight shift, and has that number changed in the past year?
2. How long have most of your direct care staff been working here, and what does your turnover rate look like compared to other facilities in the area?
3. If my loved one pressed their call button right now, how long would it typically take for someone to respond, and how do you track that?
4. What happens when a resident has a fall or a medical change in the middle of the night - who makes the call to notify the family, and how quickly does that happen?
5. Can you walk me through what a typical Tuesday looks like for a resident who doesn't have many visitors - how do they spend their morning, afternoon, and evening?
6. Has this facility been cited for any deficiencies in the past two inspection cycles, and can you show me the most recent state inspection report?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.