Rehabilitation Center of The Palm Beaches, The
301 NORTHPOINTE PARKWAY, WEST PALM BEACH, FL, 33407 · 5617121717
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
4.0
85
Licensed Beds
4.0
Staffing Rating
Rehabilitation Center of The Palm Beaches earns an overall 4-star rating, which means it performs above average compared to nursing homes nationwide. That overall score is built from three separate ratings that each look at something different. The Health Inspection rating, also 4 stars, reflects fewer or less serious citations when state inspectors came through, which is a good sign that the facility is meeting care standards and keeping residents safe. The Staffing rating, again 4 stars, tells you that nurses are spending more time with residents than you'd see at a typical facility, which generally means call lights get answered, needs get addressed, and residents aren't waiting long for help. The Quality Measures rating, rounding out at 4 stars, is based on 15 clinical indicators like how well the facility manages pain, prevents pressure sores, or helps residents maintain their physical abilities.
When all three areas come in at 4 stars, it's a reassuring picture. No single area is dragging the others down, and the facility is consistently performing above average across the board. For a family weighing options, that kind of consistency matters more than one strong score offset by a weak one. It suggests this is a facility that is doing solid work on multiple fronts, not just checking one box.
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Questions to ask when visiting
1. How many residents is each certified nursing aide responsible for during the day shift, and does that number change at night or on weekends?
2. If my loved one needs help getting to the bathroom, how quickly can someone realistically get to them, and what happens if no one is available in time?
3. Can you show me the most recent state inspection report, and walk me through any deficiencies that were cited and what was done to fix them?
4. How often do residents see the same aides and nurses rather than agency staff or substitutes, and what is your current staff turnover rate?
5. If my loved one has a fall or a sudden change in condition overnight, what is the exact process for notifying the family, and who makes that call?
6. What does a typical weekday look like for a resident who is mostly in their room, and who is responsible for making sure they are not isolated or going long stretches without meaningful interaction?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.