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Astoria Health And Rehabilitation Center

701 OVERLOOK DR SE, Winter Haven, FL, 33884 · 8633185000

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
3.0
★★★☆☆
Overall Rating
Health Inspection
2.0
Staffing
3.0
Quality Measures
5.0
132
Licensed Beds
3.0
Staffing Rating
Astoria Health And Rehabilitation Center holds an overall 3-star rating from CMS, meaning it lands at roughly average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, and in this case, those three pieces tell quite different stories worth paying attention to. The health inspection rating comes in at 2 stars, which is below average and reflects that state inspectors found a higher number of citations, more serious ones, or both during their visits. That's worth digging into, since inspections look at things like resident safety, care practices, and how well the facility follows regulations. The staffing rating is 3 stars, or average, meaning the amount of time nurses spend with residents each day is in line with what most facilities provide, though not exceptional. The standout here is the quality measures rating, which is a perfect 5 stars. That score is based on 15 clinical and physical health outcomes for residents, things like how well the facility manages pain, prevents infections, or maintains residents' mobility, and a 5-star score means Astoria is performing much better than average on those measures. It can feel a little puzzling when the ratings don't all line up, and that's actually useful information for families. The strong quality measures score suggests that residents are experiencing good health outcomes day to day, which is meaningful. But the lower inspection score is a reason to ask questions. You'd want to request a copy of the inspection report, find out what the citations were for, and ask the facility what steps they've taken to address them. A facility can show solid clinical results while still having compliance issues that matter for your loved one's safety and comfort.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends? 2. How long have your nurses and CNAs been working here on average, and what does your staff turnover look like over the past year? 3. If my loved one has a fall or a sudden change in health, what happens in the next hour, and how quickly will someone contact me? 4. Can I visit at any time without calling ahead, and are there any hours or areas where family members are not allowed to go? 5. How do you handle a resident who refuses medication or resists personal care, and who makes the call on what happens next? 6. What does a typical weekday look like for a resident who does not join group activities, and how does staff make sure that person still has regular social contact during the day? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.