Palm Garden Of Winter Haven
1120 CYPRESS GARDENS BLVD, Winter Haven, FL, 33884 · 8632933100
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
4.0
120
Licensed Beds
5.0
Staffing Rating
Palm Garden of Winter Haven holds an overall 4-star rating from CMS, which puts it above average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, each measuring something different about how the facility operates. The health inspection rating sits at 3 stars, meaning the facility is about average when it comes to the number and seriousness of citations found during state inspections. That is worth keeping an eye on, but it does not signal anything alarming. Where the facility really stands out is staffing, which earned a perfect 5 stars. That reflects how many hours of nursing care residents receive relative to the number of people living there, and in practical terms it means your loved one is more likely to get timely attention from nurses and aides. The quality measures rating comes in at 4 stars, which is above average. This score is built from 15 clinical and physical health outcomes, things like how well the facility manages pain, prevents pressure sores, or maintains residents' mobility.
Taken together, these scores paint a picture of a facility that delivers strong hands-on care and solid health outcomes, with staffing levels that genuinely exceed the norm. The slightly average health inspection score suggests there is some room for improvement on the compliance side, but the strengths in staffing and resident outcomes are meaningful indicators that day-to-day care is a real priority here.
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Questions to ask when visiting
1. How many residents does each certified nursing aide typically care for during the day shift, and does that number change at night or on weekends?
2. How long have your charge nurses and aides been working here, and what does your staff turnover look like over the past year?
3. If my loved one has a concern or feels unsafe, what is the process for reporting it, and who specifically follows up to make sure it was addressed?
4. Can you walk me through what a typical weekday looks like for a resident, from morning until bedtime, including meals, activities, and time outside their room?
5. How does the facility handle a situation where a resident's condition changes suddenly, and how quickly does the family get notified?
6. Has this facility received any state citations or violations in the past two years, and if so, what specific changes were made to prevent the same problem from happening again?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.