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FloridaZephyrhillsNursing HomesHillside Health And Rehabilitation Center

Hillside Health And Rehabilitation Center

38220 HENRY DR, Zephyrhills, FL, 33540 · 8137887114

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
2.0
★★☆☆☆
Overall Rating
Health Inspection
2.0
Staffing
1.0
Quality Measures
5.0
120
Licensed Beds
1.0
Staffing Rating
Hillside Health And Rehabilitation Center holds an overall 2-out-of-5-star rating from CMS, which means it falls below average when compared to other nursing homes nationwide. That overall score is shaped by three separate ratings that each tell a different part of the story. The health inspection rating comes in at 2 stars, meaning state inspectors found a higher-than-average number of problems or more serious violations during their visits. The staffing rating is the most concerning piece, landing at just 1 star, which indicates nurses and aides are stretched thin relative to the number of residents living there. In practical terms, that can mean longer wait times for assistance, less one-on-one attention, and added pressure on the care team. On the brighter side, the quality measures rating is a perfect 5 stars, reflecting strong clinical outcomes across things like wound care, mobility, pain management, and other health indicators tracked for residents. The tricky thing about the overall rating is that a standout score in one area does not cancel out the weaker ones. Even with excellent clinical outcomes, the low staffing numbers and inspection history pull the overall rating down. For families considering this facility, the 5-star quality measures score is genuinely encouraging and worth asking about, but the staffing concern deserves a direct conversation with the admissions team. Ask specifically about nurse-to-resident ratios on the shift when your loved one would need the most support.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends? 2. How long have your nursing staff and aides typically been working here, and what does your turnover look like over the past year? 3. If my loved one has a problem or a complaint, who do I contact, and can you walk me through how that process actually works from start to finish? 4. What happens when a resident falls, and can you show me the data on how many falls have occurred here in the last six months? 5. How do residents spend a typical weekday, and what does your activities calendar look like for someone who has limited mobility or memory challenges? 6. Can I come back for an unannounced visit, and is there a time of day you would suggest if I want to see how things really run day to day? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.