HILO BENIOFF MEDICAL CENTER
1190 WAIANUENUE AVENUE, HILO, HI, 96720 · 8089323000
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-06-22
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
2.0
52
Licensed Beds
5.0
Staffing Rating
Hilo Benioff Medical Center is a state government-owned skilled nursing facility located at 1190 Waianuenue Avenue in Hilo, Hawaii 96720. The facility operates with 52 certified beds and is certified to accept both Medicare and Medicaid residents. It serves the Hawaii County region on the island of Hawaii.
The Centers for Medicare and Medicaid Services (CMS) assigns star ratings to skilled nursing facilities on a scale of one to five stars across four categories. Hilo Benioff Medical Center holds an overall CMS rating of 4 stars, which places it above the national average of 3.0 stars. The health inspection rating stands at 3 stars, reflecting a performance that aligns with the national average based on state inspection findings. The staffing rating is 5 stars, the highest level on the CMS scale, indicating staffing levels that exceed national norms when adjusted for resident census and acuity. The quality measure rating is 2 stars, which falls below the national average and reflects performance on clinical quality indicators drawn from resident assessment data.
As a Medicare and Medicaid certified facility, Hilo Benioff Medical Center is able to serve residents whose care is funded through either of these federal and state programs. Medicare generally covers short-term skilled nursing care following a qualifying hospital stay, subject to specific eligibility requirements and duration limits. Medicaid may cover longer-term custodial care for residents who meet financial and clinical eligibility criteria under Hawaii state guidelines. Prospective residents and their families are advised to contact the facility directly at (808) 932-3000 to confirm current bed availability, accepted payer sources, and any private pay arrangements.
When evaluated against national benchmarks, Hilo Benioff Medical Center presents a mixed performance profile. Its overall 4-star rating exceeds the national average, driven in part by its top-rated staffing score. However, the 2-star quality measure rating indicates areas where clinical outcomes, as captured through standardized resident assessments, fall below what is observed on average across the country. The health inspection rating of 3 stars suggests inspection results that are consistent with the national norm. State government ownership places the facility under public accountability structures that differ from for-profit and nonprofit ownership models. Individuals researching this facility are encouraged to review the full CMS Nursing Home Care Compare profile for detailed inspection reports, staffing hour data, and individual quality measure breakdowns.
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About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.