HEATHER HEALTH CARE CENTER

Heather Health Care Center is a long-term care facility located at 15600 South Honore Street in Harvey, Illinois, within Cook County. The facility operates with 173 certified beds and is classified as a for-profit corporation. It is certified to accept both Medicare and Medicaid residents. The facility holds an overall CMS star rating of 2 out of 5, which falls below the national average of 3.0 stars. CMS star ratings are derived from three component categories: health inspections, staffing levels, and quality measures. Heather Health Care Center received a health inspection rating of 2 out of 5, indicating performance below the national average in that category. The staffing rating is 1 out of 5, the lowest possible rating, reflecting staffing levels that are substantially below national norms. This component measures the hours of care provided per resident per day by registered nurses, licensed practical nurses, and certified nursing assistants. In contrast, the facility received a quality measure rating of 5 out of 5, the highest possible score in that category. Quality measures assess clinical outcomes and care processes for residents, including metrics related to mobility, pain management, and other health indicators. Heather Health Care Center accepts both Medicare and Medicaid as payment sources, making it accessible to a broad range of residents who qualify under these federal and state programs. Individuals seeking placement should contact the facility directly at (708) 333-9550 to inquire about current availability, private pay rates, and any additional insurance arrangements the facility may accommodate. When considered against national benchmarks, the facility presents a mixed profile. The overall 2-star rating places it below the national average of 3.0 stars, driven in part by below-average health inspection and staffing scores. However, the 5-star quality measure rating represents a notable area of strength relative to national norms. Families and case managers reviewing this facility should consider the full range of CMS data, along with any additional information gathered through direct contact with the facility or the Illinois Department of Public Health, when making care decisions.