HEARTLAND SENIOR LIVING

Heartland Senior Living is a long-term care facility located at 101 Trowbridge Road in Neoga, Illinois, within Cumberland County. The facility operates with 71 certified beds and is classified as a for-profit limited liability company. It is certified to accept both Medicare and Medicaid residents. The Centers for Medicare and Medicaid Services (CMS) assigns star ratings to nursing facilities based on health inspections, staffing levels, and quality measures. Heartland Senior Living holds an overall CMS rating of 3 stars, which matches the national average of 3.0 stars. The health inspection rating is 3 stars, indicating performance in line with the national benchmark. The staffing rating is 2 stars, which falls below the national average and reflects lower measured staffing levels relative to resident census. The quality measure rating is 3 stars, consistent with the national average across clinical outcome indicators tracked by CMS. Regarding payment options, Heartland Senior Living accepts Medicare and Medicaid, making it accessible to residents who qualify for either federal program. Individuals and families seeking placement should contact the facility directly at (217) 895-2665 to inquire about current bed availability, private pay rates, and any additional insurance arrangements the facility may accommodate. Coverage and admissions criteria can vary based on individual circumstances and current occupancy. When considered in the context of national nursing facility data, Heartland Senior Living presents a mixed profile. The overall 3-star rating and quality measure rating of 3 stars both align with the national average, suggesting performance at a median level across those domains. The staffing rating of 2 stars, however, indicates that staffing levels at this facility are measured below the national norm. Staffing ratios can affect the frequency and consistency of direct resident care, and CMS uses both reported staffing hours and case-mix adjusted data to calculate this rating. The health inspection rating of 3 stars reflects findings from recent standard and complaint inspections conducted by the Illinois Department of Public Health on behalf of CMS. Prospective residents and their representatives are encouraged to review the full CMS Nursing Home Care Compare profile for detailed inspection reports and staffing hour data specific to this facility.