EVERGREEN CROSSING AND THE LOFTS

Evergreen Crossing and The Lofts is a for-profit, corporately owned skilled nursing facility located at 5404 Georgetown Road in Indianapolis, Indiana (ZIP 46254), within Marion County. The facility holds certification for both Medicare and Medicaid and operates with 109 certified beds. The facility carries an overall CMS star rating of 2 out of 5, which falls below the national average of 3.0 stars. CMS ratings are based on three primary components: health inspections, staffing levels, and quality measures. Evergreen Crossing and The Lofts received a health inspection rating of 1 star, indicating notable deficiencies identified during state and federal inspection processes. The staffing rating stands at 2 stars, reflecting staffing levels that fall below national norms when accounting for resident acuity and hours of direct care provided. In contrast, the facility received a 5-star quality measure rating, the highest possible score in that category. Quality measures assess clinical outcomes such as rates of rehospitalization, resident mobility, and the management of chronic conditions. The 5-star quality measure score represents performance at the top tier of the national distribution for this component. Evergreen Crossing and The Lofts accepts both Medicare and Medicaid as forms of payment, which is relevant for residents and families assessing coverage options. Medicare typically covers short-term skilled nursing care following a qualifying hospital stay, subject to specific conditions and duration limits. Medicaid coverage for long-term nursing facility care is available to eligible individuals who meet Indiana's income and asset criteria. Individuals seeking information about private pay rates or supplemental insurance options would need to contact the facility directly at (317) 291-5404. When considered against national benchmarks, the facility presents a mixed profile. The overall 2-star rating places it below the national average of 3.0 stars, largely influenced by low scores in health inspections and staffing. The 1-star health inspection rating is among the lowest tier in the CMS system and may indicate a pattern of cited deficiencies during recent inspection cycles. The 2-star staffing rating suggests that direct care staffing, adjusted for resident needs, falls short of national norms. These factors are balanced by the 5-star quality measure rating, which indicates strong performance on measurable clinical outcome indicators. Families and referral sources reviewing this facility are encouraged to examine each rating component individually, as the composite score may not fully represent performance in any single area.