Jewish Home of Rochester
2021 Winton Road South, Rochester, NY, 14618 · 5854277760
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
5.0
362
Licensed Beds
5.0
Staffing Rating
Jewish Home of Rochester earns a 5-star overall rating from CMS, which is about as good as it gets. That top score is a composite built from three separate ratings, and this facility scores at the top or near the top in all three. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer and less serious issues here than at most nursing homes. That is a reassuring sign that the facility is well-run and that problems, when they do come up, tend to be minor. The staffing rating is a perfect 5 stars, which tells you that nurses and aides are spending more time with residents than you would typically see elsewhere. More staff time generally means faster responses, more attentive care, and less of that "I pressed the call button and waited forever" experience families worry about. The quality measures rating is also 5 stars, reflecting strong outcomes across 15 clinical benchmarks, things like whether residents are maintaining their physical abilities, managing pain well, and avoiding hospitalizations or infections.
When you put it all together, Jewish Home of Rochester is performing well across the board, not just excelling in one area while falling short in another. Families can feel confident that this facility is delivering consistent, high-quality care in practice, not just on paper.
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Questions to ask when visiting
1. How many residents does each certified nursing aide typically care for during the day shift, and how does that number change at night and on weekends?
2. How long have your director of nursing and your administrator been in their current roles at this facility?
3. When a resident has a health change, like a fall or a sudden decline, what is the process for notifying the family, and who specifically makes that call?
4. Can you walk me through what a typical weekday looks like for a resident who needs help with bathing, meals, and getting around?
5. What were the findings from your most recent state inspection, and what steps did you take to address any deficiencies that were cited?
6. If a resident or family member has a serious complaint, who handles it, how is it documented, and can you show me an example of how a past concern was resolved?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.