Monroe Community Hospital

Monroe Community Hospital is a government-owned, county-operated skilled nursing facility located at 435 East Henrietta Road in Rochester, New York (ZIP 14620). The facility is certified for both Medicare and Medicaid and has a licensed capacity of 566 certified beds, making it one of the larger long-term care facilities in the Monroe County region. The facility holds an overall CMS Five-Star Quality Rating of 1 star, which falls below the national average of 3.0 stars. CMS ratings are derived from three component categories: health inspections, staffing levels, and quality measures. Monroe Community Hospital received 1 star in the health inspection category, indicating a higher number or severity of deficiencies identified during state surveys compared to national norms. The staffing category received a rating of 3 stars, which is in line with the national average and reflects the number of hours per resident per day provided by nursing staff relative to facility size. The quality measure rating of 4 stars is above the national average and reflects performance on clinical outcome indicators such as rates of hospital readmissions, falls, and pressure ulcers among residents. Monroe Community Hospital accepts both Medicare and Medicaid as forms of payment. As a government-county facility, it operates under public administration rather than private for-profit or nonprofit management. Individuals seeking placement at this facility may wish to verify current bed availability and specific payment options directly with the admissions department. The facility can be reached by phone at (585) 760-6500. When viewed against national benchmarks, Monroe Community Hospital presents a mixed profile across its CMS rating categories. The overall 1-star rating and the 1-star health inspection score are below the national average of 3.0 stars, which may prompt prospective residents and their families to review the underlying state inspection reports available through the CMS Care Compare database. These reports provide detailed information on any cited deficiencies and subsequent corrections. The 3-star staffing rating reflects performance consistent with national norms, while the 4-star quality measure rating indicates above-average performance on resident health outcomes. Taken together, the ratings reflect variability across operational domains, and a complete review of all available data is advisable when evaluating this facility as a care option.