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New YorkWELLSVILLENursing HomesHIGHLAND PARK REHABILITATION AND NURSING CENTER

HIGHLAND PARK REHABILITATION AND NURSING CENTER

160 SENECA ST, WELLSVILLE, NY, 14895 · 5855933750

Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
2.0
Quality Measures
4.0
80
Licensed Beds
2.0
Staffing Rating
Highland Park Rehabilitation and Nursing Center holds a 5-star overall rating from CMS, which is the highest possible score. That top-line number is a composite that pulls together three separate ratings, and it's worth understanding what each one tells you. The 5-star Health Inspection rating is genuinely good news - it means state inspectors found very few problems here, and any issues they did find were minor. This reflects consistent compliance over multiple inspection cycles, not just a lucky one-time visit. The 4-star Quality Measures rating is also strong, meaning residents here tend to fare better than average across 15 clinical indicators like pressure wounds, fall injuries, and the need for hospitalization. Where the facility falls short is staffing, which earns just 2 stars. That means nurses and aides are carrying a heavier resident load than you'd see at a typical facility, which can affect how quickly call lights get answered and how much individual attention residents receive day to day. It's worth noting that the overall 5-star rating can sometimes mask a weak spot like staffing, so don't let that top number be the only thing you look at. For a family placing a loved one here, the clean inspection history and solid health outcomes are reassuring signs. But if your family member needs frequent hands-on care or close monitoring, it would be worth asking the facility directly about their current staffing levels and how they manage during nights and weekends. Numbers tell part of the story - a visit and a conversation with the care team will tell the rest.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends? 2. How long have most of your nursing staff been working here, and what do you do when you have an open shift - do you use agency nurses or staff from within the building? 3. Can you walk me through what happened the last time a resident had a fall - not a specific person's details, but what your process looks like from the moment it happens to how you prevent it from happening again? 4. If my family member needs help getting to the bathroom at night, how long should they expect to wait after pressing the call button? 5. What does a typical Tuesday look like for a resident who doesn't have any scheduled therapy - what are they actually doing between meals? 6. How do you handle it when a family member has a complaint or feels like their loved one isn't getting the care they need - who do they talk to, and how do you follow up? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.