THE GRAND REHABILITATION AND NURSING AT QUEENS
157 15 19TH AVENUE, WHITESTONE, NY, 11357 · 7187460400
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
5.0
179
Licensed Beds
3.0
Staffing Rating
The Grand Rehabilitation and Nursing at Queens holds an overall 5-star rating from CMS, which is the highest possible score and puts it in the top tier of nursing facilities nationally. That overall rating is a composite of three separate scores, each measuring something different about how the facility operates and cares for its residents. On health inspections, the facility earned 4 out of 5 stars, meaning state inspectors found fewer or less serious problems here than at most facilities. That's a good sign that the building is being run responsibly and that concerns are being caught and addressed. The quality measures rating is a perfect 5 stars, which reflects strong clinical outcomes across 15 different health indicators, things like whether residents are developing pressure wounds, experiencing falls, or declining in physical function. That score tells you the care residents are actually receiving day-to-day is producing above-average results.
The one area worth keeping in mind is staffing, which comes in at 3 stars, meaning the ratio of nurse hours to residents is about average compared to other facilities. It doesn't signal a red flag, but it does mean this isn't a standout in that particular area. If your loved one has complex care needs that require a lot of hands-on attention, it's worth asking the facility directly about how they staff different units and shifts. Overall though, the combination of strong inspection results and excellent clinical outcomes driving a 5-star composite is a meaningful indicator that this is a well-run facility worth serious consideration.
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Questions to ask when visiting
1. How many residents does each certified nursing aide typically care for during the day shift and the night shift?
2. What percentage of your nursing staff has been here for at least one year, and how do you handle care when a regular staff member calls out sick?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency at 2 in the morning?
4. How do you decide what a resident eats, what time they wake up, and how they spend their afternoons, and how much say does the resident actually have in those choices?
5. When did the state last inspect this facility, what did they find, and what specific changes did you make because of it?
6. If my family member has a concern or complaint, who do they talk to, how long does it typically take to get a response, and what happens if they feel like nothing is being done?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.