POLARIS HEALTHCARE AND REHABILITATION CENTER

Polaris Healthcare and Rehabilitation Center is a long-term care and rehabilitation facility located at 21 W Clarke Avenue in Milford, Delaware (ZIP 19963), in Sussex County. The facility operates 100 certified beds and is classified as a for-profit limited liability company. It is certified to accept both Medicare and Medicaid residents. The Centers for Medicare and Medicaid Services (CMS) assigns star ratings to nursing facilities based on health inspections, staffing levels, and quality measures. Polaris Healthcare and Rehabilitation Center holds an overall CMS star rating of 1 out of 5. This places the facility below the national average overall rating of 3.0 stars. The health inspection rating is 1 out of 5, reflecting findings from state surveys and complaint investigations conducted during the standard inspection cycle. The staffing rating is 2 out of 5, which accounts for the number of nursing staff hours provided per resident per day, adjusted for resident acuity. The quality measure rating is 4 out of 5, indicating that the facility performs above average on the clinical quality indicators used by CMS to assess resident outcomes and care practices. Polaris Healthcare and Rehabilitation Center accepts both Medicare and Medicaid as forms of payment. This dual certification means the facility is an option for residents who qualify for either federal program. Individuals and families researching payment options are encouraged to contact the facility directly at (302) 503-7650 to inquire about specific coverage details, private pay rates, and any additional financial considerations. When compared against national benchmarks, the facility presents a mixed performance profile. The overall 1-star rating and the 1-star health inspection rating fall considerably below the national average, while the 2-star staffing rating also remains below average. The quality measure rating of 4 stars, however, stands above the national average, suggesting that on certain clinical outcome metrics the facility performs relatively well. Those reviewing this facility should consider each rating category independently, as the individual component scores reflect distinct aspects of facility operations and resident care. State inspection reports, which detail specific survey findings, are publicly available through the CMS Care Compare database and may provide additional context for the health inspection rating in particular.