Westminster Towers
70 WEST LUCERNE CIRCLE, Orlando, FL, 32801 · 4078411310
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
3.0
★★★☆☆
Overall Rating
Health Inspection
2.0
Staffing
2.0
Quality Measures
5.0
120
Licensed Beds
2.0
Staffing Rating
Westminster Towers earns an overall 3-star rating from CMS, which puts it right at average compared to nursing homes across the country. That composite score is shaped by three separate ratings, and in this case, they tell a pretty mixed story. The health inspection rating comes in at 2 stars, meaning state inspectors found more citations, or more serious ones, than you'd typically see at a comparable facility. The staffing rating is also 2 stars, which reflects that nurses are spending fewer hours with residents than the national average - something worth asking the facility about directly, since it can affect how quickly staff respond to residents' needs day to day.
Where Westminster Towers really stands out is in its Quality Measures rating, which is a full 5 stars. This score is based on 15 clinical indicators that track actual resident health outcomes - things like fall rates, pressure ulcers, and pain management. A top score there suggests that despite the staffing and inspection concerns, residents are experiencing strong clinical outcomes. That's meaningful, though families should weigh all three pieces together. The inspection and staffing ratings are worth digging into further before making a final decision.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift and the night shift?
2. How long have most of your direct care staff been working here, and what is your annual staff turnover rate?
3. What happens when my loved one presses the call button - who responds, and how quickly does someone typically arrive?
4. Has this facility been cited for any deficiencies in the past two years, and if so, what specific changes did you make to fix the problem?
5. Can you walk me through what a typical weekday looks like for a resident - from the time they wake up to the time they go to sleep?
6. If my loved one had a fall, an infection, or a sudden change in condition, who would call me, how soon would they call, and what is the process from that point forward?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.