PALM GARDEN OF WEST PALM BEACH
300 EXECUTIVE CENTER DRIVE, WEST PALM BEACH, FL, 33401 · 5614715566
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
3.0
★★★☆☆
Overall Rating
Health Inspection
3.0
Staffing
3.0
Quality Measures
4.0
176
Licensed Beds
3.0
Staffing Rating
Palm Garden of West Palm Beach holds an overall 2-star rating from CMS, which means it falls below average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, and those pieces tell a pretty telling story here. The health inspection rating is also 2 stars, meaning state inspectors found a higher-than-average number of citations, or more serious ones, during their visits. That's the piece that carries the most weight in pulling the overall score down. On a more encouraging note, staffing comes in at 4 stars, which is above average. That reflects the number of nursing hours residents receive relative to how many people live there, so in practical terms, residents are likely getting more hands-on attention from nurses than at many other facilities. The quality measures rating sits at 3 stars, right at average, based on clinical outcomes like how residents are doing physically over time.
For families, the staffing score is genuinely reassuring, but the below-average health inspection rating is worth taking seriously. It suggests the facility has had some compliance issues flagged by regulators, and that's something you'd want to ask the facility directly about before making a decision. It would be worth requesting details on what those citations were for and what steps have been taken since.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number go up at night or on weekends?
2. How long have most of your CNAs and nurses been working here, and what does your staff turnover look like over the past year?
3. If my loved one has a concern or complaint, who do they talk to, and can you walk me through what happens after that conversation?
4. How do you handle a resident who starts declining physically or mentally - what does the process look like for updating their care plan and notifying family?
5. Can you show me the most recent state inspection report, and are there any citations from the past two years that are still being corrected?
6. What does a typical day actually look like for a resident who needs help with meals, bathing, and getting around - who helps them, and how long do they usually wait?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.